Forcing an ID to the ID Vault in Lotus Notes

During a server consolidation project, I decided to create a new ID Vault to get away from single vaults on all my servers.  I also set these up to be replicated between 3 different servers.  Most users were vaulted with no issue as they used the email system.  However, I did have some users that didn't vault initially who also happened to forget their password.  Here is how you can handle those issues.

First, find the user you want to reset the password on and extract them from the old ID Vault database.  You'll need to know the user name and the old ID Vault.  Extract the ID and then enter a new password when you are prompted.

Next, switch to the new ID using File/Security/Switch ID.  Enter the new password that you set.  After you have done this, check the ID file to see if it has been vaulted yet.  The easiest way to do this would be to look at the ID by going to File/Security/User Security.

You should be prompted for your password (it is the password you set earlier).  Now look for a button that says "ID Vault Sync".  If it is grayed out, then your ID has not been synced yet.  If it is not grayed out, then you are done.

One thing that I found was that sometimes the ID sync is a bit stubborn.  I finally reconfigured a test client with the extracted ID.  Once I switched to the ID it was synced.  Try changing the password or going in and out of the client a few times.  It will eventually sync to your new ID vault.