So you've upgraded your AT&T Captivate from Eclair to Froyo...but what happened to QuickOffice? If you look through your list of installed applications, you should see one that has a description of "This file is Read-Only". That is what happened to QuickOffice. So, how do I fix it? It is an ugly fix but it works -- a factory reset.
I hate doing those since you will have to restore or reinstall all your data, but it does resolve the issue (and some other ones). I suggest moving your contacts and calendar to the cloud (i.e. store them in a Google Gmail account or some other domain), backup EVERYTHING using something like Titanium Backup, and then bite the bullet and do the factory reset.
After you have reset your phone, check to see if you have resolved the issue. You should be able to find QuickOffice listed in your applications now. If you don't, then you may need to contact either Samsung or AT&T technical support to figure out why. Once you see it, then it's time to restore your data and all your applications. If you sent your contacts and calendar to the cloud, you will just have to make a connection back to the account and let it sync up. As for your data, if you used Titanium Backup you can then restore you apps and settings. Or, if you didn't use a backup program, you get to visit the Android Market and find all your apps again.
On the plus side, if you have installed a bunch of stuff while using Eclair, then this will be a great cleanup for all the junk that got installed and never cleared. Your internal SD card will be a bit leaner now.
If it's tech related...I'll post it here. Lotus Notes/Domino, AS400 or iSeries, PC's, PDA's, iPods, Android -- Whatever.
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