Fix QuickOffice Issue After Captivate Froyo Upgrade

So you've upgraded your AT&T Captivate from Eclair to Froyo...but what happened to QuickOffice?  If you look through your list of installed applications, you should see one that has a description of "This file is Read-Only".  That is what happened to QuickOffice.  So, how do I fix it?  It is an ugly fix but it works -- a factory reset.

I hate doing those since you will have to restore or reinstall all your data, but it does resolve the issue (and some other ones).  I suggest moving your contacts and calendar to the cloud (i.e. store them in a Google Gmail account or some other domain), backup EVERYTHING using something like Titanium Backup, and then bite the bullet and do the factory reset.

After you have reset your phone, check to see if you have resolved the issue.  You should be able to find QuickOffice listed in your applications now.  If you don't, then you may need to contact either Samsung or AT&T technical support to figure out why.  Once you see it, then it's time to restore your data and all your applications.  If you sent your contacts and calendar to the cloud, you will just have to make a connection back to the account and let it sync up.  As for your data, if you used Titanium Backup you can then restore you apps and settings.  Or, if you didn't use a backup program, you get to visit the Android Market and find all your apps again.

On the plus side, if you have installed a bunch of stuff while using Eclair, then this will be a great cleanup for all the junk that got installed and never cleared.  Your internal SD card will be a bit leaner now.

I've updated to Froyo...here's my two cents worth

After my last post, I went ahead with upgrading my Captivate to Froyo.  The upgrade was pretty seamless to be honest.  No real data loss to speak of (1 issue, read on).  Everything pretty much came up as expected.  And of course, all the AT&T bloatware was back again.  But that's not such an issue if you root your phone.

So, what do I think?  I can see some speed improvements, the screen actually looked sharper than before (really).  I have however seen my battery life go down a bit.  But this may be because I'm tinkering with my phone more.  For now it's not a big deal since I charge pretty much every night.

I've had to search for options that I could just about go to in my sleep since things have been moved or split.  Again, not a big deal and once you get use to the change you are fine. The other thing you should notice is that there are color icons on the settings screen.  A nice addition.

The only issue that I had doing the upgrade was that the QuickOffice that came with my phone magically disappeared....or did it?  You will notice a new application with a generic icon and the text "This file is read-only" on your phone.  When you run it, it is the missing QuickOffice.  However, you can't seem to upgrade it or do anything with it properly.  No amount of root-hacker-y will remove it or rename it also (thank goodness for GO Launcher -- you can at least change the text).  I ended up opening a trouble ticket with QuickOffice which got me a link to a new version of the software to install.  Thanks QuickOffice!

So, in all this upgrade seems to be fine for me so far.  Speed improvements (perhaps) and pretty screens aside, it only took the better part of a year to get it.  But I like it and am glad it's installed.