Fix Unread Mail Count In Lotus Notes

One of the biggest annoyances for users is for the unread document count to get off.  It says you have 10 unread documents in your Inbox, but you really only have 3.  Here are some steps to correct this.  I'll be honest, it's a hit/miss fix.  But most of the times it will work.

1. Open the user's mail file.
2. Go to the view "All Documents."
3. Select: View -> Show -> Unread only. (Only the unread e-mails will be displayed in the view.)
4. Select: Edit -> Select All to select all unread documents in the view.
5. Select: Edit -> Unread Marks -> Mark All Read. (Note: all documents will disappear.)
6. Deselect: View -> Show -> Unread only.
7. Select: Edit -> Unread Marks -> Mark Selected Unread.

The "Unread Counter" should now be corrected.